Returns & Replacement

We want you to receive your order in good condition. If an item arrives damaged, defective, or materially different from what was ordered, contact us as soon as possible.

Eligibility

For damaged or defective items, contact us within 7 days of delivery and provide your order number plus clear photos or video showing the issue.

Replacement

After review, an eligible damaged or defective product may be replaced with the same product, subject to availability.

Change of Mind

Change-of-mind returns are not accepted unless Nexovo Gadgets agrees to an exception in writing.

Refunds

If a replacement is not available and a refund is approved, the refund method and timing will be communicated after review.

Contact

Email: nexovogadagets@gmail.com